*E-mail Etiquette to be maintained by Professionals in a Corporate Scenario.*
Stick to these *email etiquettes* and forever rule out messing up a professional relationship because of a below-par email.
Capitalise your first words, use appropriate punctuation and DO NOT use multiple '!!!' or '???'
Spell check everything.Don't ever resort to short forms like 'u' for 'you', 'gr8' for 'great and 'cuz' for 'because'.
Address the receiver with the appropriate level of formality.
If you are emotionally charged and your email reflects that, walk away from the computer and wait to reply.
Refrain from using the 'Reply to All' feature unless you are sure your email pertains to all others on the email thread.
When sending large attachments, make sure you ask your recipient if and when it would be convenient for them to receive them.
Ensure that the 'Subject' of your email reflects clearly and concisely the content of your email.
A few additions of 'please' and 'thank you' go a long way in remaining polite while emphasising your point in the email.
Keep official emails brief and to the point.
Stay away from emoticons, fancy fonts and patterned backgrounds.
Don’t forward emails without editing.
Just because someone hasn't requested a response, doesn't mean it is acceptable to ignore an email.
Be aware of the time frame within which an email is responded to.
Responding more than 2 days after having received an email warrants a short explanation and mild apology for the delay.
Responding more than 2 days after having received an email warrants a short explanation and mild apology for the delay.
Your sign off is important. Don't let it read, 'Cheers' or 'Take it easy'.
Go with a less casual 'Yours sincerely' or 'Warm regards'.
Go with a less casual 'Yours sincerely' or 'Warm regards'.
Maintain people's privacy.
Use the Cc and Bcc tools wise to mark all the relevant people while also not giving out their contact details openly.
Use the Cc and Bcc tools wise to mark all the relevant people while also not giving out their contact details openly.